Customer Experience Management: an advanced, practice-led programme for executives, managers and emerging leaders, built on current international standards, real case studies and hands-on workshops.
Executives, strategy and policy teams, and senior managers shaping decisions for 2030 and beyond.
Days 1–5 as in the 5-day programme, then:
| Date | Location | Format | Fee |
|---|---|---|---|
| 21–25 Feb 2027 | Muscat, Oman | Classroom · 5 days | $5,000 |
| 17–21 May 2027 | Live online | Live online · 5 days | $2,500 |
| 9–20 Aug 2027 | Vienna, Austria | Classroom · 10 days | $9,000 |
| 1–5 Nov 2027 | Toronto, Canada | Classroom · 5 days | $5,000 |
| 27–31 Mar 2028 | Geneva, Switzerland | Classroom · 5 days | $5,000 |
| 19–23 Jun 2028 | Live online | Live online · 5 days | $2,500 |
| 11–22 Sep 2028 | Nairobi, Kenya | Classroom · 10 days | $9,000 |
| 3–7 Dec 2028 | Riyadh, Saudi Arabia | Classroom · 5 days | $5,000 |
| 5–9 Feb 2029 | Johannesburg, South Africa | Classroom · 5 days | $5,000 |
| 30 Apr – 4 May 2029 | Live online | Live online · 5 days | $2,500 |
| 22 Jul – 2 Aug 2029 | Cairo, Egypt | Classroom · 10 days | $9,000 |
| 15–19 Oct 2029 | Amsterdam, Netherlands | Classroom · 5 days | $5,000 |
| 11–15 Mar 2030 | Casablanca, Morocco | Classroom · 5 days | $5,000 |
| 3–7 Jun 2030 | Live online | Live online · 5 days | $2,500 |
| 26 Aug – 6 Sep 2030 | Houston, USA | Classroom · 10 days | $9,000 |
| 18–22 Nov 2030 | Seoul, South Korea | Classroom · 5 days | $5,000 |
Time Management & Personal Productivity: an advanced, practice-led programme for executives, managers and emerging leaders, built on current international standards, real case studies and hands-on workshops.
Problem Solving & Critical Thinking: an advanced, practice-led programme for executives, managers and emerging leaders, built on current international standards, real case studies and hands-on workshops.
Women in Leadership: an advanced, practice-led programme for executives, managers and emerging leaders, built on current international standards, real case studies and hands-on workshops.
Business Writing & Report Writing: an advanced, practice-led programme for executives, managers and emerging leaders, built on current international standards, real case studies and hands-on workshops.
Executive Presentation & Communication Skills: an advanced, practice-led programme for executives, managers and emerging leaders, built on current international standards, real case studies and hands-on workshops.
Public Policy Design & Evaluation: an advanced, practice-led programme for executives, managers and emerging leaders, built on current international standards, real case studies and hands-on workshops.